Bus Éireann, Ireland’s national bus company, has celebrated its employees’ achievements in 2023 at the national annual GEM (‘Go the Extra Mile’) Awards, which recognises excellent customer service, community impact, performance and forward-thinking.
Meath man Dominic McDonagh, of Dunshaughlin was awarded ‘Supervisor of the Year’ at the recent event this year.
Awards were issued in several different categories including Apprentice of the Year, Depot of the Year, Executive of the Year as well as Driver and Community Awards.
To be named ‘Supervisor of the Year’ , one must be hard-working, dedicated, and a true team player. These are the qualities which embody this year’s recipient, Dominic McDonagh.
Celebrated by his colleagues at our Broadstone Depot as a customer-focussed, driven, and helpful individual, county Meath, has earned his award. He has been part of the Bus Éireann family for 40 years and has contributed tremendously to the great work and development over those years. One of Dominic’s most impressive attributes, according to those who work with him on a daily basis, is his ability to problem solve – as well as approach challenges with a positive attitude.
Bus Éireann has proudly carried out over 99 million passenger journeys this year and currently holds a 91% customer satisfaction rating. The work of our dedicated staff is key to our goal of delivering an excellent public transport service to our customers.
Above photo (L-R) Allen Parker, Chief Customer Officer, Bus Eireann – Dominick McDonagh – Stephen Kent, Chief Executive Officer, Bus Éireann.